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Amazon is well known for having a returns policy that heavily favours the customer which can sometimes lead to uncertainty about what rights Sellers have. There are also distinct protocols for different reasons. These range from the reason an item has been returned to what category the item is under. Another facet is whether they are FBA or FBM. All of this has been made even more complicated by Amazon bringing in new rules for FBM sellers at the end of 2017. Below we will have a look at some of the most common issues and questions Sellers come up against when it comes to returns. For more information on how to deal with Amazon return requests if you're an FBA Seller, check out our blog here.

Unfortunately, it often seems to be the case that when issues arise the best course of action is to open a ticket with …

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Here at Seller Republic we're confident that our repricing software can save you time and money, as well as maximising profits. However, you may be wondering what the point of using a repricer actually is and how it can benefit you. So below we've compiled a list of the five best reasons to use our repricing software. By the end you'll be wondering why you haven't invested sooner.

1. Saves Time

The only way to know how to how to price your items is by checking out the market and evaluating your products against the competition. Price yourself too low and you could end up devaluing your product, or even worse, making almost no profit. Price yourself too high and no one will be coming to you if your competitors are much cheaper. This means checking out the competition - however it's not as simple as having a quick look …

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To grow your Amazon business, you'll need to maximise your inventory turn, which starts with a sound inventory management strategy. You don't want to be in a situation where you have too much product or not enough — on one hand, your cash is tied up in stale inventory, while on the other, you risk an Amazon stockout.

The key is to have the right amount of product selling at the right price with an efficient system in place to resupply. So where to begin? Read on for 5 ways to move more inventory — and grow your business in the process.

1. Find the Right Product

Being able to move inventory starts with having a product that sells well. The last thing you want to do is invest in something that just sits on your shelves or in an FBA warehouse collecting dust.

So how do you know you're …

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As anyone who sells on Amazon knows getting the Buy Box for a product can be one of the most important and effective ways to increase your sales. However, when you're competing with lots of other sellers to get it, it can sometimes be a bit of a challenge. Check out our tips that will help you secure it and boost your profits now.

Be Buy Box eligible

This might seem like an obvious one but it's an important place to start. Whilst being Buy Box eligible will not guarantee you the Buy Box, not having eligibility will certainly mean you can't get it. In order to achieve this status you must meet certain metrics decided by Amazon. These include, amongst other Seller performance metrics:

• being a Professional Seller
• customer feedback scores
• level of service (for instance speed of delivery, shipping options etc)
• time and experience of selling on Amazon …

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Drop shipping can be an extremely effective way of selling on Amazon. Without having to worry about the back end logistics such as inventory, production and shipping, you are free to focus on the actual point of sales. However, without knowing what you're doing there can end up being a big difference between making the most of this system and getting your account suspended. To help you avoid any mistakes we have compiled a list of tips below.

Choose the right supplier

This is an extremely important one. As drop shipping relies entirely on there being a good relationship between the seller and the supplier, having a supplier you trust is essential. Make sure it is someone who you have open communication with and who will keep you in the loop about what products may be low in stock. Whilst the joy of drop shipping is that you don't have …

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China is currently one of the worlds biggest economies and it's only set to become bigger. This is helped by their high rate of manufacturing products for good prices, making it the perfect place to start looking when you are trying to find a supplier for your products. Below are some tips on how to find a great supplier in China.

Building relationships

This is a rule that applies to any supplier, but giving them the respect of cultivating a relationship instead of just looking for the cheapest deal will almost always be beneficial in the long run. However, this is especially true when making deals in the China due to the culture surrounding business transactions.

Rather than seeing it as just a transaction, put in the effort to build a relationship by investing time into it and making it personal. One way of doing this is by meeting in …

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As a seller, getting a notification of a return request on Amazon can be incredibly frustrating. As well as thoughts about how to actually fulfil the return request, there are also worries about what was wrong with the product and any negative feedback that may be given.

However frustrating it may seem, it is always important to follow the correct protocol to ensure that both your account doesn't get penalised by Amazon and the customer doesn't leave a negative review. Having great customer service is always critically important and resolving the issue quickly and efficiently will result in people having a positive view of your account and thus more likely to buy with you again.

Here are our tips on how to deal with a return request in the best manner.

Make a record of everything

There's nothing worse than not being able to prove that the refund was issued. …

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